MobankMOBANK

Mobile Information Bank

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Delete Account Request

At Mobank Application, we respect your privacy and understand that you may choose to delete your account and associated data. If you wish to do so, we have provided a simple and straightforward process for requesting account deletion.


How to Request Account Deletion:

To initiate the account deletion process, please send an email to [email protected] with the subject line "Account Deletion Request." In the email, kindly provide your registered email address associated with your Mobank Application account.


Data Deletion and Retention:

Upon receiving your account deletion request, we will promptly remove your account and delete all the data associated with it. This includes any personal information, transaction history, and user preferences.

However, please note that certain data may be retained for a limited period as required by law or for legitimate business purposes. These data will be securely anonymized or aggregated to protect your privacy and will not be used to identify you individually.


Our Commitment to Privacy:

At Mobank Application, we take your privacy seriously and are committed to ensuring the security and confidentiality of your personal data. Rest assured that any information you provide during the account deletion process will be handled in accordance with our privacy policy.

If you have any questions or concerns regarding the account deletion process or our privacy practices, feel free to reach out to us at [email protected]. We are here to assist you.

Thank you for being a part of Mobank Application. We value your trust and strive to provide you with the best experience possible.